Customer service jobs in Kenya

7 open jobs. Customer care, call centre and customer experience roles, including many entry-level openings in Nairobi.

    • Brussels, BRU, Outside Kenya
    • On-site
    • Full-time
    • 10h ago

    Location: Any MSF office* Contract: Permanent contract at 100% Starting date: 01.12.2026 Deadline to apply: The position will close once a suitable candidate has been selected Compensation and Benefits: MSF practice is t

    OtherSeniorListed from MSF East Africa · Apply on the employer's site
    • ZURICH, Outside Kenya
    • On-site
    • Full-time
    • 10h ago

    We are looking for passionate candidates ready to contribute to our humanitarian mission. Below, you will find the job details and the qualifications we are looking for. Inclusivity and Diversity at MSF Do your qualifica

    OtherSeniorCloses 30 NovListed from MSF East Africa · Apply on the employer's site
    • Anywhere in Kenya
    • On-site
    • Full-time
    • 1d ago

    Kenya Broadcasting Corporation is a State Corporation established under the KBC Act (Cap. 221) and operating under the Ministry of Information, Communications and the Digital Economy. The Corporation is committed to exce

    OtherEntry levelListed from KBC · Apply on the employer's site
  1. Parastatals
    • Anywhere in Kenya
    • On-site
    • Full-time
    • 1d ago

    Kenya Broadcasting Corporation is a State Corporation established under the KBC Act (Cap. 221) and operating under the Ministry of Information, Communications and the Digital Economy. The Corporation is committed to exce

    OtherLead / ManagerListed from KBC · Apply on the employer's site
  2. KBC Internship Opportunities

    Kenya Broadcasting Corporation

    Parastatals
    • Anywhere in Kenya
    • On-site
    • Full-time
    • 1d ago

    INTERNSHIP OPPORTUNITIES Kenya Broadcasting Corporation is the pioneering force in Kenya’s Media landscape currently governed by GOE (Government Owned Entreprise) Act No. 25 of 2025. The Corporation is committed to excel

    OtherEntry levelListed from KBC · Apply on the employer's site

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What employers look for in a customer service

Include the numbers you were measured on: calls or tickets handled, satisfaction scores, resolution times.

Every application is stronger when the CV is tailored to the advert. KaziMatch checks your fit for free and can write a CV and cover letter for a specific job from your real experience.

Skills and requirements that come up often

  • Clear spoken and written English and Kiswahili
  • CRM tools
  • Handling complaints calmly
  • Meeting call or ticket targets
  • Product knowledge

CV examples by role →How to write a CV →Customer service salary in Kenya →

Customer service jobs in Kenya: 7 open roles · KaziMatch